Shipping Policy for Klaps.co
Welcome to Klaps.co! We strive to provide you with a seamless shopping experience, including reliable shipping services. Please review our shipping policy below to understand how we handle shipping, delays, returns, and more.
Shipping Costs:
Shipping costs are calculated based on the destination, weight, and dimensions of your order. You can view the shipping cost for your order during the checkout process before making a payment.
Order Processing Time:
Orders typically take 1-2 business days to process before they are shipped. However, during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Carriers and Methods:
We partner with trusted shipping carriers to ensure your orders are delivered safely and promptly. Our primary shipping carriers include [list of carriers]. We offer standard shipping, expedited shipping, and in some cases, express shipping options for faster delivery.
Delivery Speed:
Delivery speed varies depending on the shipping method selected during checkout and your location. Standard shipping generally takes 2-4 business days, while expedited shipping takes 1-2 business days. Please note that delivery times may be longer for remote areas.
Handling Delays or Service Interruptions:
While we strive to meet our estimated delivery times, unforeseen circumstances such as extreme weather conditions or carrier delays may occasionally occur. In such cases, we will notify you promptly and work to resolve the issue to the best of our ability. Your patience and understanding are highly appreciated during these rare occurrences.
Late or Damaged Items:
If your item arrives late or damaged, please contact our customer service team within at the time of receiving delivery days of receiving your order. We will gladly assist you in resolving the issue by offering a replacement, refund, or store credit, depending on the situation.
Returns and Cancellations:
We do not accept returns on any products unless there the product is damaged or defective upon arrival. If the product is damaged or defective upon arrival, please inform the delivery representative and/or the customer support team immediately, and we will gladly assist you with the returns process and refund process depending on the circumstances. Cancellations are accepted for unshipped orders; however, once an order has been processed and shipped, it cannot be cancelled.
Frequently Asked Questions:
Can I track my order? Yes, tracking information will be provided once your order has been shipped. Do you ship internationally? Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by destination. What should I do if I entered the wrong shipping address? Please contact us immediately with the correct shipping address. We will do our best to update the information before the order is shipped. Do you offer free shipping? We occasionally offer free shipping promotions. Please check our website or subscribe to our newsletter for updates on promotions and offers.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We're here to assist you! Thank you for choosing Klaps.co for your shopping needs.